We’re trying to come with an answer as quickly as possible to every question. Sometimes, it may take us up to 24 hours to answer, but in some cases, it may be longer due to complexity or unforeseen issues. Our support team will be online for you from Monday to Friday, but don’t be surprised if you’ll receive support also on the weekend.
General Docs
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- Frequently Asked Questions
- Missing style sheet error when installing the theme
- Is my website secure with your theme?
- What do I get when buying a theme?
- Can I use your themes on WordPress.com?
- Do you offer hosting for WordPress themes?
- What are the differences between a Free and a Premium Theme?
- Are all your themes responsive?
- Do your themes work with the latest WordPress version?
- Does Pixolette themes work with child themes?
- Do you offer test-drives for products?
- What happens when my license expires?
- Do you offer refunds?
- What kind of support do you offer?
- How long do I have to wait for an answer on my ticket?
- I need help with development. Can I hire you?
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- How long do I have to wait for an answer on my ticket?