What is WPSFTPRO is not working on my website?
In case you’re facing issues with our plugin, please open a support ticket on https://support.pixolette.com or send us an email to [email protected]
Can I use 1 licence on multiple websites?
Unfortunately, no. According to Envato policy, you have to buy a new licence for each website where you’re using WP Secure File Transfer PRO – WordPress Plugin plugin.
Is WPSFTPRO plugin secure?
Yes, it’s secure. By default, when creating a shortcode, a unique upload directory name will be generated and suggested to be used. Of course you can change it, but we suggest to use unique random strings as upload directory names. Download links are generated randomly and comes with unique key/hash.
Is my theme compatible with ‘WP Secure File Transfer PRO’ plugin?
WP Secure File Transfer PRO plugin works fine with any 3rd party theme or plugin. It’s independent and should not create any conflicts with other plugins. In case you’re having any compatibility issues, please open a support ticket on Pixolette’s Support Portal
How many links I can create?
You can create as many links as you want. There is no limit for a number of entries and links created with ‘WP One Time File Download’ plugin.
Can I add 2 or more shortcodes on same page?
Yes, you can display multiple shortcodes on the same page. WP One Time File Download plugin is designed to work fine with multiple shortcodes.
Can I create multiple shortcodes for same file?
Yes, you can create as many shortcodes as you want.There is no limit for a number of shortcodes that can be created for a single file.
How can I set an expiration date for a link?
To set an expiration time for a link you have to go to admin dashboard -> WP OTFD page -> edit the shortcode. In the form, you’ll find 2 inputs: This represents the number of minutes for the link to be valid after it was generated. Set value to 0 if you don’t want the…
Can I display the Shortcode with any Page Builder?
Yes, the shortcode will be displayed in any page builder if you’ll place it in an HTML, text orWYSIWYG editor.
Is my theme compatible with ‘WP OTFD’ plugin?
WP One Time File Download plugin should work fine with any 3rd party theme or plugin. It’s independent, doesn’t have any dependencies and should not create any conflicts. In case you’re having any compatibility issues, please open a support ticket on Pixolette’s Support Portal