Frequently Asked Questions

Check the Frequently Asked Questions below. If you can’t find a solution to the issue related to Pixolette’s product, please open a ticket

• Missing style sheet error when installing the theme
• Is my website secure with your theme?
• What do I get when buying a theme?
• Can I use your themes on WordPress.com?
• Do you offer hosting for WordPress themes?
• What are the differences between a Free and a Premium Theme?
• Are all your themes responsive?
• Do your themes work with the latest WordPress version?
• Does Pixolette themes work with child themes?
• Do you offer test-drives for products?
• What happens when my license expires?
• Do you offer refunds?
• What kind of support do you offer?
• How long do I have to wait for an answer on my ticket?
• I need help with development. Can I hire you?