Is my theme compatible with ‘WP OTFD’ plugin? Can I display the Shortcode with any Page Builder? How many links can I create? How can I set an expiration date for a link? Can I create multiple shortcodes for the same file? Can I add 2 or more shortcodes on the same page?
Continue readingTag: FAQ
WP One Time File Download – Docs
Getting Started About WP One Time File Download Plugin Why you should use WP One Time File Download? Installing the Plugin Plugin Functionality Creating the ‘WP One Time File Download’ Entry Choosing the Form Fields and Labels Adding the Email Subject, Sender and Content Displaying the shortcode as Regular Link Downloading the files Downloading files Read more
Continue readingHow long do I have to wait for an answer on my ticket?
We’re trying to come with an answer as quickly as possible to every question. Sometimes, it may take us up to 24 hours to answer, but in some cases, it may be longer due to complexity or unforeseen issues. Our support team will be online for you from Monday to Friday, but don’t be surprised if Read more
Continue readingWhat kind of support do you offer?
We offer full support for all commercial products we’re selling. This includes solving any problems you might encounter with Pixolette’s premium themes or plugins. If the issue you’re facing is not covered in product documentation or FAQ, then feel free to open a ticket on our Support Desk and we’ll come with a solution. For any bug fixing Read more
Continue readingDo you offer refunds?
Yes. We suggest to try the product and see how it works, check all the functionalities and get in touch with our customer service. If it’s not exactly what you’re looking for, you can create a refund request within 15 days after purchase.
Continue readingWhat happens when my license expires?
When the licence for our product expires, you’ll no longer be able to receive updates and premium customer support. You can still use the products as it is for an unlimited period of time. In case you want to keep the product up to date, you’ll need to renewal its licence.
Continue readingDo you offer test-drives for products?
We believe that the real way to see exactly how our products are working is to buy it and play as much as you wish. You’ll discover the potential of the product and get along with our customer service, which is an important experience. Withing 15 days you can ask for a full refund, no Read more
Continue readingDoes Pixolette themes work with child themes?
Yes. Pixolette themes are 100% child theme friendly. In case you want to make custom changes to one of our themes and not loose them on theme updates, we suggest you to use a child theme. To learn more about Child Themes and how to work with them, please visit https://codex.wordpress.org/Child_Themes.
Continue readingDo your themes work with the latest WordPress version?
Yes. We’re following WordPress development best practices to make sure our products last a long time and are compatible with last WordPress versions.
Continue readingAre all your themes responsive?
All our themes are built to be responsive and adapt to any device. As from 2016 Google is taking in consideration responsiveness in it’s ranking algorithms, we’re working to provide the best solution for you.
Continue reading Placing Pixels.
Growing Ideas.
Growing Ideas.