How long do I have to wait for an answer on my ticket?

We’re trying to come with an answer as quickly as possible to every question. Sometimes, it may take us up to 24 hours to answer, but in some cases, it may be longer due to complexity or unforeseen issues. Our support team will be online for you from Monday to Friday, but don’t be surprised if you’ll receive support also on the weekend.

Tags: FAQ, premium support, response time, support, ticket system